How can we help you?

Preferential information

How can I get free shipping service?

Free shipping is available for a single order of $500 or more.

How to get discount information in the first time?

Please leave your email address and subscribe to us. We will give you discount coupons when there are special offers.Please operate on the home page.

Can I get a discount if I recommend it to a friend?

If you bring in three orders over $100, you can get a 20% discount card. If you bring in five orders over $100, you can get a 30% discount card.

Are there any freebies?

When purchasing accessories such as door nameplates and crash cushion,some accessories will be given away randomly, but not every order will be given away.

Technology related

Where can I see installation and operation videos?

You can check our videos on our  Youtube channel.   

How long will the battery last?

The battery life is up to 12 months (unlock 10 times a day), which is also highly related to your installation. When the battery power is less than 10%, it will alarm you to replace the battery. You can still use the battery 100 times without replacing the battery after the alarm.

Can I open the door remotely?

Go get our H1 Wi-Fi Bridge for remote control. 

Which app should I use to manage my device?

Yeeuu or Ujia.

Where can I see the detailed product sizes and instructions?

You can view it on each product page, or click here.